Privacy Policy

At Down & Dirty Junk Removal, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing details, and service location.

  • Service Information: Details about the services you request, such as junk removal, cleanouts, or trailer rentals.

  • Website Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.


2. How We Use Your Information

We use your information to:

  • Provide and improve our junk removal and cleanup services.

  • Process payments and send invoices/receipts.

  • Respond to your inquiries and customer service requests.

  • Send service-related updates, confirmations, and promotional offers (if you’ve opted in).

  • Comply with legal obligations.


3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary:

  • Service Providers: To help us operate our business (e.g., payment processors, scheduling software).

  • Legal Compliance: If required by law, regulation, or legal process.

  • Business Transfers: In case of a merger, sale, or business restructuring.


4. Data Security

We implement reasonable safeguards to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection.


5. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some site features may not function properly.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of promotional communications.

  • Request a copy of the information we hold about you.

To exercise these rights, contact us at:Jwood@ddjunkservices.com.


 

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Down & Dirty Junk Removal
📧 Email:Jwood@ddjunkservices.com
📞 Phone: 786-586-7591